General Questions
What makes BORDEX different from other wine racks?
BORDEX is Australia's original modular wine racking system, proudly Australian Made and trusted by wine collectors, cabinet makers, designers and commercial venues since 1991. Our wine racks are manufactured using premium hardwood and Australian steel, creating a storage system designed to last for decades.
Where are BORDEX wine racks made?
BORDEX wine racks are proudly manufactured in Adelaide, South Australia using premium materials and local craftsmanship.
What materials are BORDEX wine racks made from?
BORDEX wine racks are manufactured using premium Meranti hardwood and Australian steel with a durable baked enamel or powder-coated finish. We never use cheap softwoods.
Are BORDEX wine racks Australian Made?
Yes. BORDEX is proudly Australian Made and has been manufacturing wine storage systems in Australia since 1991.
Product Questions
Can I start with a small wine rack and expand later?
Absolutely. BORDEX was designed as a modular system, allowing you to start with a small wine rack and expand your storage as your collection grows.
Can BORDEX create custom wine racks?
Yes. We can manufacture custom wine racks to suit virtually any wall, wine cellar, cabinetry opening or commercial space. Simply provide your available width and height and our team can recommend the ideal configuration.
Do you offer wine racks for magnum bottles?
Yes. BORDEX offers dedicated Magnum wine storage systems designed specifically for larger bottle formats.
Do BORDEX wine racks fit inside cabinets?
Yes. BORDEX wine rack inserts are widely used by cabinet makers and kitchen manufacturers. Our modular sizing system allows us to supply wine racks to suit many cabinetry applications.
Can BORDEX be used in commercial environments?
Yes. BORDEX wine storage systems are used in restaurants, cellar doors, retail stores, hotels, wine bars and hospitality venues throughout Australia and internationally.
Installation & Assembly
Are BORDEX wine racks supplied assembled?
DIY wine rack kits are supplied flat packed for easy assembly. Custom-made wine racks and many commercial units are supplied fully assembled.
Is assembly difficult?
No. BORDEX DIY kits are designed for straightforward assembly using basic tools and clear instructions.
Do BORDEX wine racks need to be attached to the wall?
Wall attachment is generally only required for wine racks exceeding 1200mm in height. Where required, suitable attachment clips are supplied. The wall fixing provides stability only, with the weight carried by the base of the wine rack.
Can BORDEX wine racks be installed in a wine cellar?
Yes. BORDEX systems are ideal for dedicated wine cellars, wine rooms, under-stair storage, garages, cabinetry and feature walls.
Wine Storage Questions
What is the best way to store wine?
Wine should generally be stored horizontally to help keep corks moist and maintain a proper seal. Consistent temperature and protection from direct sunlight are also important for long-term storage.
How much weight can a BORDEX wine rack hold?
BORDEX wine racks are engineered specifically for wine storage and are designed to safely support fully loaded bottle capacities when installed correctly.
Can I store sparkling wine bottles?
Yes. Most standard sparkling wine bottles fit within our standard wine rack system. For oversized bottles, contact us for advice.
Do wine labels get damaged in BORDEX racks?
No. BORDEX wine racks are designed to securely support bottles while protecting labels and maintaining easy access to your collection.
Ordering & Delivery
Do you deliver Australia-wide?
Yes. BORDEX ships throughout Australia.
Do you offer international shipping?
Yes. BORDEX products have been exported internationally for many years. Contact our team for a custom freight quotation.
How long will my order take?
Delivery times vary depending on the product and location. Standard products typically ship faster than custom-made wine racks.
Can I request a quote before ordering?
Absolutely. Simply contact us with your dimensions, bottle capacity requirements or project details and we will provide a recommendation and quotation.
Trade & Wholesale
Do you offer trade pricing?
Yes. Trade pricing is available for approved cabinet makers, builders, designers, retailers and commercial customers.
How do I become a BORDEX reseller?
Visit our Become a Reseller page and complete the application form. Our team will review your application and discuss available trade opportunities.
Do you provide specification sheets and technical information?
Yes. Technical specifications, dimensions and project assistance are available for trade customers, designers and architects.
Warranty & Support
Do BORDEX wine racks come with a warranty?
Yes. BORDEX products are manufactured from quality materials and backed by our commitment to long-term performance and customer satisfaction.
What if I need help designing my wine cellar?
Our team can assist with sizing, bottle capacity calculations and custom layouts. Simply send us your available width and height, and we will recommend the most suitable BORDEX solution.
How can I contact BORDEX?
You can contact us via our Contact Us page, phone, or online enquiry form. Our team is happy to assist with product selection, sizing and custom projects.